Shiji Daylight PMS Statuspage

All Systems Operational

About This Site

Welcome to Shiji Daylight PMS statuspage.

EU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
Meetings & Events Operational
AP Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
CN Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
AU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
US Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Deployment - Americas Jun 10, 2026 06:00-08:00 UTC

Please, be informed that we will be releasing a new version of Daylight PMS:

06/09/2026, 11:00 PM PDT
06/10/2026, 00:00 MDT
06/10/2026, 01:00 AM CDT
06/10/2026, 02:00 AM EDT

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Posted on Jun 03, 2026 - 11:44 UTC

Deployment - Asia-Pacific Jun 10, 2026 18:00-20:00 UTC

Please, be informed that we will be releasing a new version of Daylight PMS:

11/06/2026, 2:00 AM HKT
11/06/2026, 2:00 AM MYT
11/06/2026, 3:00 AM JST


We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Posted on Jun 03, 2026 - 11:53 UTC

Infrastructure Maintenance - Europe & Middle East Jun 12, 2026 02:00-03:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

12/06/2026, 02:00 AM UTC
12/06/2026, 04:00 AM CEST
12/06/2026, 05:00 AM TRT/AST
12/06/2026, 06:00 AM GST

Duration of impact: 60 minutes

12/06/2026, 02:00 AM UTC – 12/06/2026, 03:00 AM UTC
12/06/2026, 04:00 AM CEST – 12/06/2026, 05:00 AM CEST
12/06/2026, 05:00 AM TRT/AST – 12/06/2026, 06:00 AM TRT/AST
12/06/2026, 06:00 AM GST – 12/06/2026, 07:00 AM GST

During this period, the entire Platform will be temporarily unavailable. End of Day (EOD) process will be blocked during the maintenance window.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
Posted on Jun 05, 2026 - 11:26 UTC
Jun 9, 2026
Deployment - Europe & Middle East
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Jun 9, 03:45 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Jun 9, 02:20 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Jun 9, 00:03 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

09/06/2026, 00:00 AM UTC
09/06/2026, 02:00 AM CEST
09/06/2026, 03:00 AM TRT/AST
09/06/2026, 04:00 AM GST

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Jun 3, 11:29 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Infrastructure Maintenance - Asia-Pacific
Completed - The scheduled maintenance has been completed.
May 27, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 18:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

28/05/2026, 02:00 AM HKT
28/05/2026, 02:00 AM MYT
28/05/2026, 03:00 AM JST

Duration of impact: 60 minutes

28/05/2026, 02:00 AM HKT - 28/05/2026, 03:00 AM HKT
28/05/2026, 02:00 AM MYT - 28/05/2026, 03:00 AM MYT
28/05/2026, 03:00 AM JST - 28/05/2026, 04:00 AM JST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:41 UTC
Infrastructure Maintenance - Americas
Completed - The scheduled maintenance has been completed.
May 27, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 18:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

27/05/2026, 11:00 AM PDT
27/05/2026, 12:00 PM MDT
27/05/2026, 01:00 PM CDT
27/05/2026, 02:00 PM EDT

Duration of impact: 60 minutes

27/05/2026, 11:00 AM PDT - 27/05/2026, 12:00 PM PDT
27/05/2026, 12:00 PM MDT - 27/05/2026, 01:00 PM MDT
27/05/2026, 01:00 PM CDT - 27/05/2026, 02:00 PM CDT
27/05/2026, 02:00 PM EDT - 27/05/2026, 03:00 PM EDT

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:39 UTC
Infrastructure Maintenance - Australia & New Zealand
Completed - The scheduled maintenance has been completed.
May 27, 19:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 18:02 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

27/05/2026, 08:00 PM CEST
28/05/2026, 02:00 AM AWST
28/05/2026, 04:00 AM AEST
28/05/2026, 06:00 AM NZST

Duration of impact: 60 minutes

27/05/2026, 08:00 PM CEST - 27/05/2026, 09:00 PM CEST
28/05/2026, 02:00 AM AWST - 28/05/2026, 03:00 AM AWST
28/05/2026, 04:00 AM AEST - 28/05/2026, 05:00 AM AEST
28/05/2026, 06:00 AM NZST - 28/05/2026, 07:00 AM NZST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:43 UTC
Infrastructure Maintenance - Europe & Middle East
Completed - The scheduled maintenance has been completed.
May 27, 19:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 18:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

27/05/2026, 06:00 PM UTC
27/05/2026, 08:00 PM CEST
27/05/2026, 09:00 PM TRT/AST
27/05/2026, 10:00 PM GST

Duration of impact: 60 minutes

27/05/2026, 06:00 PM UTC - 27/05/2026, 07:00 PM UTC
27/05/2026, 08:00 PM CEST - 27/05/2026, 09:00 PM CEST
27/05/2026, 09:00 PM TRT/AST - 27/05/2026, 10:00 PM TRT/AST
27/05/2026, 10:00 PM GST - 27/05/2026, 11:00 PM GST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:37 UTC
维护状态 - 中国大陆 - 整体系统影响
Completed - The scheduled maintenance has been completed.
May 27, 19:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 18:03 UTC
Scheduled - 影响时长：60 分钟
计划维护时段：2026 年 5 月 28 日 凌晨 02:00 – 03:00（北京时间）
维护期间，Daylight PMS系统全部功能将暂停使用。
系统夜审（EOD）功能也将于维护时段内暂停运行。
我们深知服务中断会带来不便，对此深表歉意。技术团队将全力高效作业，确保本次维护尽快、平稳完成。
请忽略本通知下方显示的 UTC 时区相关信息。
如有任何疑问或事宜，欢迎随时联系我方支持团队。感谢您的理解与一如既往的支持！
感谢您的耐心配合。

Duration of impact: 60 minutes
Scheduled Maintenance Window: 28/05/2026, 02:00 AM – 03:00 AM (Beijing Time)

During this period, Daylight PMS will be unavailable (all functionality).
End of Day (EOD) process will be blocked during the maintenance window.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.
Please ignore the UTC time zone information displayed below this notification.
If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.
Thank you for your patience.
May 14, 10:45 UTC
May 26, 2026
Infrastructure Maintenance - Americas
Completed - The scheduled maintenance has been completed.
May 26, 18:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:02 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

26/05/2026, 11:00 AM PDT
26/05/2026, 12:00 PM MDT
26/05/2026, 01:00 PM CDT
26/05/2026, 02:00 PM EDT

Duration of impact: 60 minutes

26/05/2026, 11:00 AM PDT - 26/05/2026, 12:00 PM PDT
26/05/2026, 12:00 PM MDT - 26/05/2026, 01:00 PM MDT
26/05/2026, 01:00 PM CDT - 26/05/2026, 02:00 PM CDT
26/05/2026, 02:00 PM EDT - 26/05/2026, 03:00 PM EDT

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in AP (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:32 UTC
Infrastructure Maintenance - Australia & New Zealand
Completed - The scheduled maintenance has been completed.
May 26, 18:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

26/05/2026, 08:00 PM CEST
27/05/2026, 02:00 AM AWST
27/05/2026, 04:00 AM AEST
27/05/2026, 06:00 AM NZST

Duration of impact: 60 minutes

26/05/2026, 08:00 PM CEST - 26/05/2026, 09:00 PM CEST
27/05/2026, 02:00 AM AWST - 27/05/2026, 03:00 AM AWST
27/05/2026, 04:00 AM AEST - 27/05/2026, 05:00 AM AEST
27/05/2026, 06:00 AM NZST - 27/05/2026, 07:00 AM NZST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in AP (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:35 UTC
Infrastructure Maintenance - Europe & Middle East
Completed - The scheduled maintenance has been completed.
May 26, 18:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

26/05/2026, 06:00 PM UTC
26/05/2026, 08:00 PM CEST
26/05/2026, 09:00 PM TRT/AST
26/05/2026, 10:00 PM GST

Duration of impact: 60 minutes

26/05/2026, 06:00 PM UTC - 26/05/2026, 07:00 PM UTC
26/05/2026, 08:00 PM CEST - 26/05/2026, 09:00 PM CEST
26/05/2026, 09:00 PM TRT/AST - 26/05/2026, 10:00 PM TRT/AST
26/05/2026, 10:00 PM GST - 26/05/2026, 11:00 PM GST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in AP (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:30 UTC
Infrastructure Maintenance - Asia-Pacific
Completed - The scheduled maintenance has been completed.
May 26, 18:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

27/05/2026, 02:00 AM HKT
27/05/2026, 02:00 AM MYT
27/05/2026, 03:00 AM JST

Duration of impact: 60 minutes

27/05/2026, 02:00 AM HKT - 27/05/2026, 03:00 AM HKT
27/05/2026, 02:00 AM MYT - 27/05/2026, 03:00 AM MYT
27/05/2026, 03:00 AM JST - 27/05/2026, 04:00 AM JST

During this period, the entire Platform will be temporarily unavailable.
End of Day (EOD) process will be blocked during the maintenance window.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:33 UTC
Infrastructure Maintenance - Europe & Middle East
Completed - The scheduled maintenance has been completed.
May 26, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

26/05/2026, 02:00 AM UTC
26/05/2026, 04:00 AM CEST
26/05/2026, 05:00 AM TRT/AST
26/05/2026, 06:00 AM GST

Duration of impact: 60 minutes

26/05/2026, 02:00 AM UTC - 26/05/2026, 03:00 AM UTC
26/05/2026, 04:00 AM CEST - 26/05/2026, 05:00 AM CEST
26/05/2026, 05:00 AM TRT/AST - 26/05/2026, 06:00 AM TRT/AST
26/05/2026, 06:00 AM GST - 26/05/2026, 07:00 AM GST

During this period, the entire Platform will be temporarily unavailable.
End of Day (EOD) process will be blocked during the maintenance window.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:15 UTC
Infrastructure Maintenance - Australia & New Zealand
Completed - The scheduled maintenance has been completed.
May 26, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

26/05/2026, 04:00 AM CEST
26/05/2026, 10:00 AM AWST
26/05/2026, 12:00 PM AEST
26/05/2026, 02:00 PM NZST

Duration of impact: 60 minutes

26/05/2026, 04:00 AM CEST - 26/05/2026, 05:00 AM CEST
26/05/2026, 10:00 AM AWST - 26/05/2026, 11:00 AM AWST
26/05/2026, 12:00 PM AEST - 26/05/2026, 01:00 PM AEST
26/05/2026, 02:00 PM NZST - 26/05/2026, 03:00 PM NZST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in EU (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:22 UTC
Infrastructure Maintenance - Americas
Completed - The scheduled maintenance has been completed.
May 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

25/05/2026, 07:00 PM PDT
25/05/2026, 08:00 PM MDT
25/05/2026, 09:00 PM CDT
25/05/2026, 10:00 PM EDT

Duration of impact: 60 minutes

25/05/2026, 07:00 PM PDT - 25/05/2026, 08:00 PM PDT
25/05/2026, 08:00 PM MDT - 25/05/2026, 09:00 PM MDT
25/05/2026, 09:00 PM CDT - 25/05/2026, 10:00 PM CDT
25/05/2026, 10:00 PM EDT - 25/05/2026, 11:00 PM EDT

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in EU (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:18 UTC
Infrastructure Maintenance - Asia-Pacific
Completed - The scheduled maintenance has been completed.
May 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:02 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

26/05/2026, 10:00 AM HKT
26/05/2026, 10:00 AM MYT
26/05/2026, 11:00 AM JST

Duration of impact: 60 minutes

26/05/2026, 10:00 AM HKT - 26/05/2026, 11:00 AM HKT
26/05/2026, 10:00 AM MYT - 26/05/2026, 11:00 AM MYT
26/05/2026, 11:00 AM JST - 26/05/2026, 12:00 PM JST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in EU (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
May 14, 10:20 UTC
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