Shiji Daylight PMS Statuspage

All Systems Operational

About This Site

Welcome to Shiji Daylight PMS statuspage.

EU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
AP Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
CN Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
AU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
US Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
MO Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
发布 - 中国大陆
Completed - 系统服务已恢复正常运行。

如果您有任何问题或疑虑，请随时联系我们的支持团队。

感谢您的理解和一如既往的支持。



Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Oct 21, 21:49 UTC
Update - 请注意，发布已完成。支持团队正在通过执行测试验证结果。完成后，发布状态将更改为“已完成”。

如果您有任何问题或疑虑，请随时联系我们的支持团队。

感谢您的理解和一如既往的支持。


Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Oct 21, 19:50 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 21, 19:50 UTC
In progress - 发布正在进行中。

我们预计不会出现任何应用程序中断，但对于可能由发布造成的任何不便，我们向您表示歉意。我们的团队将努力确保尽快顺利完成部署。如果您有任何问题或疑虑，请随时联系我们的支持团队。

如果我们在发布过程中观察到任何情况，我们将更新系统状态页面（https://shijienterpriseplatform.statuspage.io/）。

感谢您的理解和一如既往的支持。感谢您的耐心等待。


Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Oct 21, 18:00 UTC
Scheduled - 尊敬的用户，

您好！请注意，我们计划在2025年10月22日 北京时间 02:00到05:00 发布Daylight PMS的新版本。

我们预计不会出现任何应用程序中断，但对于可能由发布造成的任何不便，我们向您表示歉意。我们的团队将努力确保尽快顺利完成部署。如果您有任何问题或疑虑，请随时联系我们的支持团队。

如果我们在发布过程中观察到任何情况，我们将更新系统状态页面（https://daylightpms-status.shijigroup.com/）。

请忽略通知下方提到的UTC时区。

感谢您的理解和一如既往的支持。感谢您的耐心等待。



Please, be informed that we will be releasing a new version of Daylight PMS on 22.10.2025, at 2:00 AM Beijing time.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.

We appreciate your understanding and continued support. Thank you for your patience.
Oct 15, 13:42 UTC
Deployment - Australia & New Zealand
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Oct 21, 18:08 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Oct 21, 16:59 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Oct 21, 15:01 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

10/21/2025, 11:00 PM AWST
10/22/2025, 1:00 AM AEST
10/22/2025, 3:00 AM NZST

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Oct 15, 13:37 UTC
Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Deployment - Asia-Pacific
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Oct 15, 21:16 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Oct 15, 20:26 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Oct 15, 18:03 UTC
Update - The deployment has been postponed to:

16/10/2025, 2:00 AM HKT
16/10/2025, 2:00 AM MYT
16/10/2025, 3:00 AM JST

We apologize for the inconvenience and thank you for your patience.
Oct 3, 13:20 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

09/10/2025, 2:00 AM HKT
09/10/2025, 2:00 AM MYT
09/10/2025, 3:00 AM JST

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Oct 1, 13:47 UTC
Deployment - Americas
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Oct 15, 11:38 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Oct 15, 07:25 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Oct 15, 06:01 UTC
Update - The deployment has been postponed to:

10/14/2025, 11:00 PM PDT
10/15/2025, 00:00 MDT
10/15/2025, 01:00 AM CDT
10/15/2025, 02:00 AM EDT

We apologize for the inconvenience and thank you for your patience.
Oct 3, 13:17 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

10/07/2025, 11:00 PM PDT
10/08/2025, 00:00 MDT
10/08/2025, 01:00 AM CDT
10/08/2025, 02:00 AM EDT

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Oct 1, 13:44 UTC
Oct 14, 2025
Service Interruption – Reservations Module- EU
Resolved - The incident has been successfully resolved, and the service is now confirmed to be operating normally. System performance has stabilized, and no further issues have been observed. Thank you for your patience and cooperation during the resolution process.
Oct 14, 13:04 UTC
Monitoring - The issue, which temporarily caused performance degradation across the region, has been identified. No system defect was found, and system performance should now be stabilizing.
Oct 14, 10:43 UTC
Investigating - We are currently experiencing an unexpected issue affecting the Reservations Module, which is causing slowness and difficulties when editing reservations, changing statuses and generating room keys.

Our Development Team is actively investigating and working to restore full functionality as soon as possible. We understand how disruptive this can be and sincerely apologize for the inconvenience.

Updates will be shared here as soon as more information becomes available. If you have any questions or concerns, please don’t hesitate to contact our Support Team.

Thank you for your patience and understanding.
Oct 14, 10:28 UTC
Deployment - Europe & Middle East
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Oct 14, 03:56 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Oct 14, 02:42 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Oct 14, 00:01 UTC
Update - The deployment has been postponed to:

14/10/2025, 00:00 AM UTC
14/10/2025, 02:00 AM CEST
14/10/2025, 03:00 AM TRT/AST
14/10/2025, 04:00 AM GST

We apologize for the inconvenience and thank you for your patience.
Oct 3, 13:16 UTC
Update - The deployment has been postponed to:

14/10/2025, 00:00 AM UTC
14/10/2025, 02:00 AM CEST
14/10/2025, 03:00 AM TRT/AST
14/10/2025, 04:00 AM GST

We apologize for the inconvenience and thank you for your patience.
Oct 3, 13:14 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

07/10/2025, 00:00 AM UTC
07/10/2025, 02:00 AM CEST
07/10/2025, 03:00 AM TRT/AST
07/10/2025, 04:00 AM GST

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Oct 1, 13:40 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage