Shiji Daylight PMS Statuspage

All Systems Operational

About This Site

Welcome to Shiji Daylight PMS statuspage.

EU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
Meetings & Events Operational
AP Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
CN Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
AU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
US Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
MO Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
发布 - 中国大陆
Completed - 系统服务已恢复正常运行。

如果您有任何问题或疑虑，请随时联系我们的支持团队。

感谢您的理解和一如既往的支持。



Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Dec 16, 21:57 UTC
Verifying - 请注意，发布已完成。支持团队正在通过执行测试验证结果。完成后，发布状态将更改为“已完成”。

如果您有任何问题或疑虑，请随时联系我们的支持团队。

感谢您的理解和一如既往的支持。


Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Dec 16, 20:24 UTC
In progress - 发布正在进行中。

我们预计不会出现任何应用程序中断，但对于可能由发布造成的任何不便，我们向您表示歉意。我们的团队将努力确保尽快顺利完成部署。如果您有任何问题或疑虑，请随时联系我们的支持团队。

如果我们在发布过程中观察到任何情况，我们将更新系统状态页面（https://shijienterpriseplatform.statuspage.io/）。

感谢您的理解和一如既往的支持。感谢您的耐心等待。


Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Dec 16, 18:17 UTC
Scheduled - 尊敬的用户，

您好！请注意，我们计划在2025年12月17日 北京时间 02:00到05:00 发布Daylight PMS的新版本。

我们预计不会出现任何应用程序中断，但对于可能由发布造成的任何不便，我们向您表示歉意。我们的团队将努力确保尽快顺利完成部署。如果您有任何问题或疑虑，请随时联系我们的支持团队。

如果我们在发布过程中观察到任何情况，我们将更新系统状态页面（https://daylightpms-status.shijigroup.com/）。

请忽略通知下方提到的UTC时区。

感谢您的理解和一如既往的支持。感谢您的耐心等待。



Please be informed that we will be releasing a new version of Daylight PMS on 17.12.2025, at 02:00 AM Beijing time.

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.

We appreciate your understanding and continued support. Thank you for your patience.
Dec 10, 09:25 UTC
Deployment - Australia & New Zealand
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Dec 16, 18:39 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Dec 16, 17:46 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Dec 16, 16:01 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

17/12/2025, 00:00 PM AWST
17/12/2025, 2:00 AM AEST
17/12/2025, 5:00 AM NZST

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Dec 12, 13:08 UTC
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Deployment - Asia-Pacific
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Dec 11, 20:48 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Dec 11, 19:40 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Dec 11, 18:01 UTC
Update - The deployment has been postponed to:

12/12/2025, 2:00 AM HKT
12/12/2025, 2:00 AM MYT
12/12/2025, 3:00 AM JST

We apologize for the inconvenience and thank you for your patience.
Dec 10, 18:07 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

11/12/2025, 2:00 AM HKT
11/12/2025, 2:00 AM MYT
11/12/2025, 3:00 AM JST


We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Dec 3, 13:48 UTC
Unplanned service interruption - Australia & New Zealand - Users cannot login
Resolved - This incident has been resolved, smoke tests have been completed with a positive result. We sincerely apologize for any inconvenience this caused. The incident report will be provided by the Region at later stage.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.
Dec 11, 15:04 UTC
Monitoring - Please be informed that the system should now be fully operational, and it appears that we have identified the root cause of the issue.
We have implemented the necessary adjustments to address it.

We have been thoroughly monitoring the system for the past few hours, and everything seems to be functioning correctly. We will continue to closely monitor its performance to ensure full stability and be certain the issue is fully resolved.

The problem also affected report generation, but this has now been fixed as well and reports should be generated within a reasonable time.

If you have any further questions or concerns, please do not hesitate to contact our support team. Thank you for your patience and we appreciate your understanding.
Dec 11, 02:22 UTC
Update - Please be informed that the system is now operational but the root cause is under constant investigation.

Our team will work diligently to ensure the problem is permanently resolved as quickly as possible. We will keep the Status Page up to date with any significant update. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.
Dec 10, 19:50 UTC
Update - Our Development Team is currently investigating the root cause and working to restore the service.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this causes. Our team will work diligently to ensure the problem is resolved as quickly as possible. We will keep the Status Page up to date with any significant update. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.
Dec 10, 18:09 UTC
Investigating - Please be informed that we are experiencing an unexpected service interruption.

Multiple users cannot login to Daylight.

Our Development Team is currently working to restore the service. We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this causes. Our team will work diligently to ensure the problem is resolved as quickly as possible. We will keep the Status Page up to date with any significant update. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.
Dec 10, 15:23 UTC
Dec 10, 2025
Infrastructure Maintenance - Australia & New Zealand
Completed - Please be informed that the service is fully restored and operational.
If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Dec 10, 13:58 UTC
Verifying - Verification is currently underway for the maintenance items.
Dec 10, 11:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 10:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Maintenance Window: Database Upgrade

10/12/2025, 6:00 PM AWST
10/12/2025, 8:00 PM AEST
10/12/2025, 11:00 PM NZST

Duration of impact: up to three differently spaced periods, up to 15 min each during first two hours of the maintenance window

During this period, there will be degraded system response times for up to 2 minutes, API responses may be delayed by 30 seconds. We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Please ignore the UTC time zone mentioned in the notification.
Thank you for your patience.
Dec 10, 07:33 UTC
Deployment - Americas
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.
Dec 10, 11:35 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.
Dec 10, 11:18 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.
Dec 10, 08:06 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:


12/09/2025, 11:00 PM PDT
12/10/2025, 00:00 MDT
12/10/2025, 01:00 AM CDT
12/10/2025, 02:00 AM EDT

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.
Dec 3, 13:27 UTC
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